Frequently asked Questions
Can I personalise my orders?
We can offer three different packages for my full graphics kit decals- all include name and number personalisation as standard.
- Pre-designed – Choose from a large range of designs for each bike manufacturer and include your own name and number at no extra charge.
- Semi-custom – Choose your design from our range and include your own name, number and additional logos.
- Full-customised – upload your own design, including as many images and text fields as you need.
We also offer background only kits including front and side number plates, complete with race number and class colour.
Can I create my own design?
Absolutely, choose the fully-custom option, fill out the short form and we shall come back to you with a quotation.
We’ll create the final design for you, working with the information you have provided, and send you a mock-up image. You’ll have a chance to review the design and get in contact if you have any changes. We include up to two reasonable amendments as part of the fully-custom package, so you can make changes and make sure that your final design is perfect.
Once you’re happy with the design, simply sign the sheet, scan or take a photo of the form on your smartphone, and send it back to us at firstname.lastname@example.org then we’ll start the printing process.
Which logos can I add to my design?
You may list any logos you wish, however please bare in mind that due to strict licensing laws we are unable to use some logos. If we have any issues with any of the logos you have listed, we shall contact you accordingly prior to printing your order.
How long will it take to process my order?
Once you have checked and confirmed your print design and completed your order online, it will be passed straight to the print team where your design will be printed, cut, laminated and checked.
Your decals will then be sent out to you by first class post for a speedy delivery. We aim to process each order as quickly as possible and we guarantee delivery ready for weekend races for all designs approved before 17:00 on the Tuesday of that week.
Can I order the same design?
Reordering is easy. When you place your first order we’ll automatically set you up an account. You’ll be able to log in to see the status of your order, ask any questions as your order progresses and reorder previous designs in just a few clicks.
We also provide high-quality plastics kits at very competitive prices, in case you need to replace those too – just add them to your order when you’ve finished designing your decals.
Why there is not shown my exact bike model that I choose while ordering graphics kit?
There are so many possible bike models that there is no possible way that we could display each year and model. However we choose the newest model for each brand. Your kit will be fully customized to suit your exact model.
Can I buy individual pieces?
Yes, you can. Just drop us email with what you want. We can do replacement parts too, always.
What is your return policy?
If you are unhappy with your graphics, please contact us within 15 days of delivery. We will do the best we can to solve out the issue. We don`t offer refunds or returns on custom work. All sales are to be considered final. However if an error was made on our part during the production process we will correct it.
Do you make graphics for uncommon models?
We have a massive range of templates, if you don’t see your model listed in the interactive design studio, just write us an email with some information of your bike model. Images are always helpful.